Introduction
SkyEye NW is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect personal information when you visit our website or contact us about our services.
SkyEye NW acts as the data controller for the personal data we collect.
What information we collect
We may collect and process the following information:

• Name

• Company name

• Email address

• Telephone number

• Site address or postcode

• Information you provide through enquiry forms, emails, or phone calls

• Technical information such as IP address, browser type, and pages visited

We only collect information that is necessary for providing our services or responding to enquiries.
How we collect information
We collect information when you:

• Complete a contact or enquiry form on our website

• Email or telephone us directly

• Request a quote or information about our services

• Browse our website; through cookies and analytics tools

How we use your information
We use your personal data to:

• Respond to enquiries and provide information

• Prepare and issue quotes and proposals

• Deliver contracted services

• Communicate about projects or bookings

• Improve our website and services

• Meet legal or regulatory obligations

We do not sell or rent your personal data to third parties.
Lawful basis for processing
Under UK data protection law, we rely on the following lawful bases to process personal data:

• Consent; where you have contacted us voluntarily

• Contract; where processing is necessary to provide our services

• Legal obligation; where required by law

• Legitimate interests; to operate and improve our business in a reasonable and expected way

Sharing your information
We may share your information only where necessary, including with:

• Professional advisers such as accountants or insurers

• Service providers who support our website or IT systems

• Regulatory bodies where required by law

Any third parties we use are required to keep your information secure and use it only for the agreed purpose.
Data storage and security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Personal data is stored securely and only retained for as long as necessary for the purpose it was collected, including legal and accounting requirements.
Cookies and analytics
Our website uses cookies to help us understand how visitors use the site and to improve functionality.
Cookies may collect anonymous information such as pages visited and time spent on the site. You can control or disable cookies through your browser settings.
Further details are available in our Cookie Policy.
Your data protection rights
Under UK data protection law, you have rights including:

• The right to access your personal data

• The right to request correction of inaccurate data

• The right to request erasure of your data

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent at any time

To exercise these rights, please contact us using the details on our website.
Third party links
Our website may include links to third party websites. We are not responsible for the privacy practices or content of those sites. Please check their privacy policies separately.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page and will take effect immediately.
Contact details
If you have any questions about this privacy policy or how we handle personal data, please contact SkyEye NW using the contact details provided on this website.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office ICO.
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
This policy
This privacy policy was last updated on 26 January 2026.